Help centre
Frequently asked questions.
Where do you ship?
Vuzelo is configured for international selling. Available shipping methods and final delivery estimates appear at checkout for eligible addresses.
How do subscriptions work?
Eligible products can be delivered every four weeks at a 15% discount. The renewal amount and interval are shown before checkout.
How do I cancel?
Open My Account and manage the active subscription before the next renewal, or contact support for assistance.
Can I take a supplement with medication?
Ask a qualified healthcare professional before starting a supplement if you take medication, have a condition or are preparing for surgery.
What is the satisfaction period?
Eligible purchases may be returned within 60 days, subject to the Refund & Returns Policy.
How do I track an order?
Use the Track Your Order page with the tracking link from your dispatch email, or contact support with your order number.