Shipping Policy

Vuzelo offers free standard shipping on eligible orders. Available services and estimated delivery windows are shown at checkout.

Processing

Orders are normally prepared after payment authorisation. Dispatch timing may be affected by weekends, holidays, stock availability or address verification.

Delivery estimates

Carrier estimates are not guaranteed. International orders may experience customs processing or local-carrier delays.

Address accuracy

Customers are responsible for providing a complete and accurate address. Contact support promptly if a correction is needed before dispatch.

Tracking

When tracking is available, it is sent by email after dispatch. Use our Track Your Order page or contact support if you need help.

Customs and import charges

Unless checkout states otherwise, the recipient is responsible for customs duties, import taxes or local handling charges.

Contact

Email support@vuzelo.com with your order number.