Cancellation Policy

One-time orders

Contact support immediately if you need to cancel a one-time order. Once fulfilment has started, cancellation cannot be guaranteed.

Subscriptions

Subscriptions continue every four weeks until cancelled. Use My Account or contact support before the next renewal starts processing.

Charges already processed

Cancelling prevents future renewals. It does not automatically reverse a completed renewal charge. Refund eligibility is handled under the Refund & Returns Policy and applicable law.

Confirmation

Keep the cancellation confirmation for your records. If a renewal appears after a confirmed cancellation, contact support with the confirmation details.

Contact

Email support@vuzelo.com.